Wavebid Offline Installation

Before you start

Wavebid Offline functions using a Server/Client model without needing a constant internet connection. The software package itself is installed on a Server computer, and Clients will connect to it through a local area network using Google Chrome.

The process of installation and configuration might take from 15 minutes to a few hours. Please set aside enough time for you to perform these steps with enough time for testing your installation.

Please remember if this is your first sale it is currently not possible to use Wavebid Offline for it.

Please read this guide very thoroughly

The amount of support we are able to provide is very limited. Please make sure that you and your team understand the limitations, and that you have a backup plan in place.

We strongly recommend that Wavebid be used through an internet connection made with a hotspot before Wavebid Offline is considered as an option to conduct the sale. Clerking an auction requires very little bandwidth and usage of a hotspot can suffice to get this done.

If you have any issues understanding any part of this guide, please contact us.

Requirements

Networking

The first installation of Offline requires the Server computer to have a working internet connection as it will need to sync with the online databases to obtain data about your company. If the computer is offline the installation will be corrupted.

You will need to setup a local network that will connect your computers together. The easiest way is to use a router that will create the network for you, then connect the all of the computers to it using Wifi or Ethernet cabling.

You can setup and configure this network before heading to the sale site, testing for any potential issues.

Hardware

While Wavebid Offline will execute on most computers acting as the Server, it does have hardware requirements to ensure proper functionality:

  • CPU: Intel i7 (or AMD equivalent) running above 2GHz
  • RAM: 8 GB
  • Storage: Hard disk drive with 165MB of storage for the installer file, 500MB once it has been installed.

The are the requirements for our software. Please keep in mind the requirements of the operating system. This is what we recommend:

  • CPU: Intel i7 (or AMD equivalent) running above 3GHz
  • RAM: 16 GB or more if possible
  • Storage: Solid state drive with 165MB of storage for the installer file, 500MB once it has been installed.

Software

  • Operating System

    Wavebid can function with most versions of Windows (Windows 7, Windows 8, Windows 10), but please make sure that Windows is updated before you head to the worksite and that it does not have any software or configuration issues. For Mac OS, the minimum version is El Capitan.

  • Java

    Wavebid Offline requires Java technology to work. Before starting installation of Java on a Windows system please uninstall any old versions of it by going to the Control Panel and then Programs and Features. You can then download the latest version of Java 8 and install it. This should be done before the installation of Wavebid Offline is performed. On a Mac OS system please remove it from your Applications folder before installing the latest version.

  • Web Browser

    As with the online version of Wavebid, we recommend the latest version of Google Chrome for the Server computer and all the Client computers that might connect to the Server.

Downloading

  1. Start at My Dashboard.

  2. From the top toolbar, hover to My Links and go to Offline

  3. You should now be on the Offline Information page.

  4. Choose the appropriate option depending on your operating system:

  • Windows: Select this for all versions of Windows. We support Windows Vista onwards
  • Mac OS: Select this for all versions of Mac OS. We support El Capitan onwards.
  1. Once you have chosen the correct link the program will begin to download.

  2. Keep this browser window open. You will need your Offline Key during installation.

Installation

Windows

  1. After the wavebid-offline-setup zip file has downloaded, extract it to a location on your computer.

  2. Double-click on the wavebid-offline-setup.exe file. Provide permission for Windows to execute it.

  3. Click Next.

  4. You’ll have to read and Agree to the Terms and Conditions.

  5. Locate where you want to install to your computer and press Next. You can proceed with the defaults.

  6. Name the file “Offline” and press Install.

  7. Return to the page where you downloaded Offline and copy your Offline Key, then enter it here. Press Next.

  8. The Finish page should appear. Click the Finish button.

  9. When the installation finishes, you’ll see a new Wavebid Offline icon on your desktop.

  10. Double Click this Icon and Offline will begin to run.

Mac OS

  1. After the .dmg file has downloaded, Open it and this dialog box should appear:

  2. Now drag the Offline – Demo file into the Applications folder.

  3. After a few seconds the file should be installed.

  4. Open the application and this screen should appear in your internet browser:

  5. Go to the very bottom of the page and and enter the Offline Key from the Offline download page.

  6. Click Save Settings.

  7. After a few minutes this screen should appear and you will able to start using Offline.

Configuration

Once the application has been installed and you run it, Wavebid Offline will start setting up the required database tables and files in order. Depending on your hardware configuration, this process might take anywhere from 15 minutes to 1 hour.

  1. Open the Wavebid Offline executable

  2. You’ll get the Wavebid Offline splash screen. At this stage Offline will setup and configure the database. This specific stage will take a while depending on your hardware configuration.

  3. Once the configuration is done, a browser screen will open.

    • Configure the first offline user. This user will have administrative rights over the entire installation.
    • Please make sure to write this information down and to keep it secure. If this data is lost, all sale data within Offline will become inaccessible and cannot be recovered.
    • Do not change any of the Configuration details unless you are specifically instructed by our development team.
  4. Once the data has been entered, click Save.

  5. Wavebid Offline is now running. The administrative webpage will show you the current status.

Usage

At this stage, the Client computers will now be able to connect to the Server through the link provided in Wavebid Offline Information, and you may proceed to Import your sale into Wavebid Offline

To stop Wavebid Offline from running, you may click on the power icon located on the top right of the screen. The Server software will then stop. To run the software again you can run Wavebid Offline from your desktop or Start Menu. Unless you are shutting the Server computer off, please leave it running.

To prevent any issues during you sale, please do not use the Server computer for anything other than running Wavebid Offline as it might interfere with the proper operation of the software.

Please make sure to have an alternate method of Clerking your sale if need be, such as a spreadsheet or just pen and paper. Although we do try our best to have this software function as expected, we cannot guarantee the integrity of the data before it has been imported into our servers.

Assistance

Should you have any difficulties understanding any of the steps on this guide, please contact us via phone or through our support email and we will assist you with any of these steps.

Upgrading

As our software evolves we will release new and improved versions of the software. Please refer to the upgrading guide to proceed.

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