Wavebid Offline Upgrade

Before you start

Wavebid Offline stores certain data files in your Operating System user directory. To safely upgrade, these files must first be removed in their entirety. Before you proceed with these procedures please make sure to export the auctions stored in Offline to our servers. The directory will also be moved to make sure you can still safely downgrade.

If you have any issues understanding any part of this guide, please contact us.

Requirements

  • As with the original installation, internet access is required to download the installer and perform the first sync of data between our servers and the new installation of Wavebid Offline.
  • Update to the latest version of your Operating System.
  • Make sure to update Java 8 to the latest version available. Available here.
  • Be using the latest version of Google Chrome for all of the computers.

Directory Backup

Windows

  1. Open a File Explorer window

  2. Go to your user profile folder, where all of your files are kept. If you're unsure where this, there are a couple of options of getting there:

  • Option 1: In the File Explorer window click on your own username in the left pane to have the contents of the directory be displayed on the right pane.
  • Option 2: In the File Explorer window, click on the address bar, then type in %USERPROFILE%. The right pane will update with the location.
  1. Select the .wavebid folder, right-click it, and rename it to .wavebid.offline.backup.

Mac OS

  1. Open a Finder Window

  2. Go to your home directory

  3. Press CMD+Shift+. on your keyboard to make hidden files visible

  4. Select the .wavebid folder, right-click it, and rename it to .wavebid.offline.backup.

  5. Press CMD+Shift+. again to hide these files again.

Uninstallation

Windows 10 with Creators Update

  1. Click on the Start button
  2. Go to Settings > Apps
  3. Scroll down the list to find Wavebid Offline, click on it.
  4. Click on Uninstall, then follow the instructions to remove Wavebid Offline from the system.
  5. The last window (for Uninstallation Options), enable the option to Remove all data and files also?, then click Close.

Wavebid Offline is now removed from the system. Before you install the new version, please restart your computer.

Windows Vista, Windows 7, Windows 8, Windows 10 (previous to Creators Update)

  1. Click on the Start button
  2. Go to the Control Panel > Programs and Features
  3. Scroll down the list to find Wavebid Offline, click on it.
  4. Click on Uninstall, then follow the instructions to remove Wavebid Offline from the system.
  5. The last window (for Uninstallation Options), enable the option to Remove all data and files also?, then click Close.

Wavebid Offline is now removed from the system. Before you install the new version, please restart your computer.

Mac OS

  1. Open a Finder window
  2. Go to the Applications folder
  3. Drag the Wavebid Offline icon to the trash

Installation and Usage

The procedure is the same as the first installation of Wavebid Offline onto a computer, available here.

Assistance

Should you have any difficulties understanding any of the steps on this guide, please contact us via phone or through our support email and we will assist you with any of these steps.

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